The words "you" and "your(s)" mean every person that signs any Account Application or is authorized to make transactions regarding your account(s), including any account service(s). "We," "us," or "our" means the credit union.
At Arizona Federal we recognize that our relationships with our members are based on trust. As a member, you trust us with your financial and other personal information, and we are committed to respecting your privacy and safeguarding that information. We pledge to protect your privacy by adhering to the practices described in this section.
We are committed to taking every reasonable precaution to protect individual identifying information that you provide to us. We share nonpublic personal information about you only with employees who need to know that information to provide products or services to you. We also maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Arizona Federal uses a layered security approach to protect member data, such as ensuring firewalls conform to security policy, implementing password controls, and updating software on an ongoing basis to protect against programming vulnerabilities.
To prevent fraud on our Visa® card products, Arizona Federal uses fraud management software and services that monitor purchases members make with their Visa debit and credit cards. If suspicious activity is detected, we’ll notify the member and ask them to confirm the activity.
Reminder: Never give out your account information over the phone, unless you initiated the phone call using a number you’ve verified is legitimate (e.g., calling the number on the back of your credit card versus hitting redial from an incoming call).
In addition to protecting member data through diligent security practices, our members have access to the following services to help protect their accounts:
Only open emails and attachments from people you know – and then still use caution. Email is one of the most common ways malware is distributed. Always check the sender’s email address and use caution clicking on any attachments so your computer doesn’t get compromised.
Update Software and Apps
Make sure to keep all your software and mobile apps up to date. Vendors like Microsoft®, Google and Apple regularly deploy software updates and patches to fix security weaknesses in their software or to upgrade the software with new features.
Do Not Autosave Passwords
When you log in to a website, most browsers like Chrome or Safari give you the option to autosave your password for convenience. Experts advise against saving passwords because anyone who gets access to your computer would be able to view all your saved passwords.
Use Strong Passwords
Recent studies show that creating a longer password made up of words or phrases are easier to remember and more secure than using a mix of symbols, numbers and letters. Don’t reuse the same password – cyber criminals will try to use a password on multiple sites.
Use a Password Manager App
Do not write down your passwords. Instead, use a password manager app like KeePass or LastPass to securely keep track of all your passwords. Many offer a free version and, once set up, you’ll only need to remember one master password.