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General Inquiries/Member Services


  TouchTone 24: automated system for account balances, transfers & more
(24 hours, 7 days a week)

(602) 683-1234
or
(800) 523-4035

 

To setup or reset a TouchTone 24 authorization code

(602) 683-1720
  Member Services: information and account assistance
(Monday-Friday 9 a.m. - 6 p.m.)


After-hours support: reset passwords, report fraud, block cards, etc.
(24 hours a day, 365 days per year)

Apply for a loan

(602) 683-1000
(Maricopa County)
 
or
(800) 523-4603
(Toll Free)
 

CU Online Account Access

(Monday-Friday 9 a.m. - 6 p.m.)

  Login Assistance/Password resets (602) 683-1720
(hours listed above)

(602) 683-1000
(after hours)
 

Bill Pay assistance

(602) 683-1088
  Help with Quicken or QuickenBooks access
(602) 683-1088
  Report a fraudulent (phishing) email

NOTE: Never email your account numbers, PIN or Social Security number. Email is NOT SECURE. Use CU Online to send us secure information. If you can't access CU Online, call us or send us an email with your name and phone number only. Contact us immediately if you ever suspect fraud, or receive suspicious emails or phone calls about your account(s).
(602) 683-1088
or
Email Us

Visa Check Card & Credit Card Services

(Monday-Friday 9 a.m. - 6 p.m.)

  General assistance

(602) 683-1000

 

Report a card lost or stolen

(602) 683-1768
(hours listed above)

(866) 599-5615
(after hours)

  Report fraud or unknown transaction
(602) 683-1768
(hours listed above)

(602) 683-1000
(after hours)

Other Services

(Monday-Friday 9 a.m. - 6 p.m.)

  Report account fraud or suspected fraud

(602) 683-1731
(hours listed above)

(602) 683-1000
(after hours)

 

TTY Relay Calls (Services for the hearing impaired)

(602) 683-1141

Mailing Address


  Our mailing address for deposits and payments:

Arizona Federal Credit Union
PO Box 60070
Phoenix, AZ 85082-0070

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