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President's Message

Photo of Ronald L. Westad
Ronald L. Westad
President/CEO

Second Quarter 2018

Earlier this spring, many of you chose to have a say in the governance of your credit union by casting votes for our annual slate of candidates for the Board of Directors. Thank you for your active participation in this year’s election and supporting the 2nd (of seven) cooperative principle – democratic member control! I offer our collective congratulations to the three members you elected to serve a three-year term – Tim Black, Zeek Ojeh and Jen Samuels – and say thank you to the other candidates and the rest of our volunteer trustees for their service.

In April we opened our new Avondale branch in the West Valley (on the southeast corner of Dysart and McDowell), completing the changes to our branch network that we announced in 2016. The goal is to have an Arizona Federal branch within a 15-minute drive of most parts of the Valley by 2018. While we’ve accomplished what we set out to do, this meant opening some new branches and closing others, which not surprisingly resulted in mixed feedback.

Even if the nearest Arizona Federal branch is no longer right around the corner from you, we provide 24x7 call center support, and we offer robust mobile and online technology as convenient self-service options. Also, one of the benefits of being part of a cooperative community is having access to your accounts at nearly 5,000 credit union branches and 30,000+ surcharge-free ATMs through the CO-OP network. While being fiscally responsible with members’ money, our intent is to make banking easy for all of Us, and we stand ready to assist you in taking advantage of any of these service options.

Lastly, I’d like to say Happy Mother’s Day to all the moms out there – you are so very special – and congratulations to all the high school and college graduates as you start a new chapter in your life.

Have a safe and happy summer. And, as always, thank you for your membership and your active participation.

Sincerely,

Ronald L. Westad
President and Chief Executive Officer

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