Paycheck Protection Program   

The Paycheck Protection Program (PPP) was closed as if August 8, 2020. We’re proud to announce we’ve assisted hundreds of small businesses in Arizona by funding 508 loans totaling $46.1 million.

Learn more about the Paycheck Protection Program.

Small Business Administration (SBA) Loans 

In addition to the Paycheck Protection Program, some small businesses may be eligible for an Economic Injury Disaster Loan through the SBA. Please visit the SBA website for application instructions.

If you already have an SBA loan – including 7(a), 504 or microloan – and would like to discuss what programs may be available, please contact us at (602) 683-1729 for assistance.

Making Your Loan Payment

You have convenient, no-fee options for making your payment online. We’re also waiving the fee if you prefer to make a payment by phone.

If you’re struggling to make your monthly payment, you may be eligible to use our Skip-A-Payment program, even if you’ve already used it in the last 12 months.

Getting Financial Support
  • Existing Loans & Accounts. If you need assistance managing your Arizona Federal loan or accounts, please contact us at the following phone numbers:
    - Residential/Mortgage Loans: (602) 683-1412
    - Consumer Loans (auto loans, credit cards, etc.): (602) 683-1212
    - Commercial Loans: (602) 683-1729

Frequently Asked Questions

If you need to visit a branch lobby, please schedule an appointment in advance. Limited walk-in traffic may be allowed based on best practices to maintain social distancing. (Cloth or fabric face coverings are required for branch access.)

We encourage members to utilize online banking, mobile banking, branch drive-thru service and ATMs as primary options for service.

We will continue to modify operations as needed to promote health, safety and a high level of member service.

Complete the appointment request form. A team member will reach out to you within one business day to gather additional information about your appointment request.

Our employees are wearing face coverings to protect you, so we ask that you do the same for us. Based on the latest CDC recommendations, a cloth or fabric face covering is required for all branch lobby appointments. Please come prepared or your appointment will need to be rescheduled.

You can schedule an appointment at a branch to have a new card instantly printed. You can also give us a call at (602) 683-1000 and we will gladly order you a new card. Please be patient as we are experiencing extended hold times. If you enter your phone number when prompted for a call back (offered M-F, 9 a.m. - 6 p.m.), we will keep your place in line and the next available team member will return your call.

Existing Loans & Accounts. If you need help managing your existing Arizona Federal loans or accounts, please contact us at the following phone numbers:

- Residential/Mortgage Loans: (602) 683-1412
- Consumer Loans (auto, credit cards): (602) 683-1212
- Commercial Loans: (602) 683-1723

During uncertain times, your first instinct might be to withdraw all the money from your accounts. But in reality, your money is safer in your account than in your pocket or tucked under your mattress.

You can rest easy knowing your deposits are federally insured up to at least $250,000 through the National Credit Union Share Insurance Fund. To learn more about your coverage, visit the National Credit Union Administration’s website.

In addition, Arizona Federal remains very well capitalized and is in a strong financial position to weather this storm. We remain committed to playing our part in helping to limit the spread of the coronavirus and assisting our members who may be impacted by the pandemic.