Paycheck Protection Program Now Closed 

We are no longer accepting applications for First Draw and Second Draw PPP loans. We have been in contact with all members who have submitted an application inquiry.

For more information about PPP loans, please visit the following websites:

Economic Stimulus Payments

The Internal Revenue Service and the Treasury Department has begun delivering a third round of Economic Impact Payments as part of a COVID-19 aid package.

Please visit the IRS website if you have questions about your payment status or eligibility. We do not have access to payment status or eligibility information.

Beware of stimulus check scams

Please take caution to avoid the latest scams related to stimulus payments and the coronavirus.

Small Business Administration (SBA) Loans 

In addition to the Paycheck Protection Program, some small businesses may be eligible for other programs available through the SBA. Please visit the SBA website for more information.

Existing SBA Loan Debt Relief

If you already have an SBA loan – including 7(a), 504 or microloan – and would like to discuss what debt relief programs may be available, please contact us at (602) 683-1729 for assistance.

Making Your Loan Payment

You have convenient, no-fee options for making your payment online. For a small fee, you make a payment by phone if you prefer.

If you’re struggling to make your monthly payment, you may be eligible to use our Skip A Payment program.

Getting Financial Support

If you need assistance managing your Arizona Federal loan or accounts, please contact us at the following phone numbers:

  • Residential/Mortgage Loans: (602) 683-1412
  • Consumer Loans (auto loans, credit cards, etc.): (602) 683-1212
  • Commercial Loans: (602) 683-1729

Frequently Asked Questions

Yes, our branches are open. If you need to visit a branch lobby, we encourage you to schedule an appointment in advance. Limited walk-in traffic may be allowed based on best practices to maintain social distancing. (Cloth or fabric face coverings are required for branch access.)

We encourage members to utilize online banking, mobile banking, branch drive-thru service and ATMs as primary options for service.

We will continue to modify operations as needed to promote health, safety and a high level of member service.

You can easily schedule an appointment online for a future date. We are unable to scheduled same-day appointments online. Please call (602) 683-1000 for assistance or stop by a branch – we may be able to assist you if the branch lobby isn't at capacity.

Based on the latest CDC guidelines as of July 27, 2021, all visitors are encouraged to wear a mask when visiting a branch lobby.

You can schedule an appointment at a branch to have a new card instantly printed. You can also give us a call at (602) 683-1000 and we will gladly order you a new card. Please be patient as we are experiencing extended hold times. If you enter your phone number when prompted for a call back (offered M-F, 9 a.m. - 6 p.m.), we will keep your place in line and the next available team member will return your call.

If you need help managing your existing Arizona Federal loans or accounts, please contact us at the following phone numbers:

- Residential/Mortgage Loans: (602) 683-1412
- Consumer Loans (auto, credit cards): (602) 683-1212
- Commercial Loans: (602) 683-1723

During uncertain times, your first instinct might be to withdraw all the money from your accounts. But in reality, your money is safer in your account than in your pocket or tucked under your mattress.

You can rest easy knowing your deposits are federally insured up to at least $250,000 through the National Credit Union Share Insurance Fund. To learn more about your coverage, visit the National Credit Union Administration’s website.

In addition, Arizona Federal remains very well capitalized and is in a strong financial position to weather this storm. We remain committed to playing our part in helping to limit the spread of the coronavirus and assisting our members who may be impacted by the pandemic.